Compliments & Complaints
We welcome your feedback as we strive to provide you with exceptional service. Please send your compliment or complaint to:
PO Box 261209
Attn: Compliments & Complaints
San Diego, CA 92196-1209
Email
Please DO NOT send your personal or account information via this link or standard email. For account specific inquiries, log into
Internet Branch online banking and click Send Us A Message under Related Links.
Secure Email
Did you receive a Secure Email notification from SDCCU? We are using an email encryption tool to enhance security and protect information. Email encryption is the best way to secure confidential emails. Opening an encrypted email is easy and you don’t need any special tools to do it. Learn more about unlocking a secure email.
Loan Payments
Read more about your
loan payment options.
Phone
(877) 732-2848
From outside the U.S.: (858) 453-2112
Fax
Consumer Loans
Auto insurance and after-market products: (858) 597-2593
Auto payoffs and general servicing: (858) 249-7985
Auto registration and titling: (858) 597-2578
Real Estate Loans
Payoffs and general servicing: efax (858) 597-2584
Mail
For deposits, loan payments or payoffs, remit to:
San Diego County Credit Union
Attn: Deposits, Payments or Payoffs
P.O. Box 269040
San Diego, CA 92196-9040
For payments or payoffs delivered by FedEx/UPS, remit to:
San Diego County Credit Union
Attn: Payments or Payoffs
6545 Sequence Drive
San Diego, CA 92121
Block a Lost or Stolen Credit/Debit Card
You can block a lost or stolen credit or debit card 24/7 through
Internet Branch Self Service or through Touch Tone Teller at (877) 732-2848.
Report Phishing
Please forward any suspicious/fraudulent emails to abuse@sdccu.com. Please use the email request link above for all other non-account related inquiries.
Card Fraud
You may be contacted if we detect suspicious activity on your account. Learn more about the
card fraud contact information.