Contact SDCCU

SDCCU financial representatives are available to help

SDCCU financial representatives are available to help by phone and email.

Information Center Hours:
      Monday - Thursday: 8 a.m. to 5 p.m.
      Friday: 8 a.m. to 6 p.m.
     Saturday: 9 a.m. to 4 p.m.

View local branch hours.


Contact Form

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Compliments & Complaints

We welcome your feedback as we strive to provide you with exceptional service. Please send your compliment or complaint to:
PO Box 261209
Attn: Compliments & Complaints
San Diego, CA 92196-1209


Please DO NOT send your personal or account information via this link or standard email. For account specific inquiries, log into Internet Branch online banking and click Send Us A Message under Related Links.

Secure Email
Did you receive a Secure Email notification from SDCCU? We are using an email encryption tool to enhance security and protect information. Email encryption is the best way to secure confidential emails. Opening an encrypted email is easy and you don’t need any special tools to do it. Learn more about unlocking a secure email

Loan Payments

Read more about your loan payment options.


(877) 732-2848
From outside the U.S.: (858) 453-2112


Consumer Loans
Auto insurance and after-market products: (858) 597-2593
Auto payoffs and general servicing: (858) 249-7985
Auto registration and titling: (858) 597-2578
Real Estate Loans
Payoffs and general servicing: efax (858) 597-2584 


For deposits, loan payments or payoffs, remit to:
San Diego County Credit Union
Attn: Deposits, Payments or Payoffs
P.O. Box 269040
San Diego, CA 92196-9040

For payments or payoffs delivered by FedEx/UPS, remit to:
San Diego County Credit Union
Attn: Payments or Payoffs
6545 Sequence Drive
San Diego, CA 92121

Block a Lost or Stolen Credit/Debit Card

You can block a lost or stolen credit or debit card 24/7 through Internet Branch Self Service or through Touch Tone Teller at (877) 732-2848.

Report Phishing

Please forward any suspicious/fraudulent emails to Please use the email request link above for all other non-account related inquiries. 

Card Fraud

You may be contacted if we detect suspicious activity on your account. Learn more about the card fraud contact information.