Contact SDCCU

SDCCU financial representatives are available to help

SDCCU financial representatives are available to help by phone, email and secure online live chat.

Information Center Hours:
      Monday - Thursday: 8 a.m. to 5 p.m.
      Friday: 8 a.m. to 6 p.m.
     Saturday: 9 a.m. to 4 p.m.

View local branch hours.

Live Chat

Live chat allows you to chat online with a SDCCU representative during normal business hours. Just click the Live Chat button below, then type your question into the chat box and a SDCCU financial representative will respond in real time via a secure instant message. Your chat session is 128-bit SSL (Secure Socket Layer) encrypted.

Contact Form

Choose a department:

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Last Name:

Email:

Phone number:

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Compliments & Complaints

We welcome your feedback as we strive to provide you with WOW service. Please send all compliments & complaints to:
PO Box 261209
Attn: Compliments & Complaints
San Diego, CA 92196-1209

Email

Please DO NOT send your personal or account information via this link or standard email. For account specific inquiries, log into Internet Branch online banking and click Send Us A Message under Related Links.

Secure Email
Did you receive a Secure Email notification from SDCCU? We are using an email encryption tool to enhance security and protect information. Email encryption is the best way to secure confidential emails. Opening an encrypted email is easy and you don’t need any special tools to do it. Learn more about unlocking a secure email.

Loan Payments

Read more about your loan payment options.

Phone

(877) 732-2848
From outside the U.S.: (858) 453-2112

Mail

For deposits, loan payments or payoffs, remit to:
San Diego County Credit Union
Attn: Deposits, Payments or Payoffs
P.O. Box 269040
San Diego, CA 92196-9040

For payments or payoffs delivered by FedEx/UPS, remit to:
San Diego County Credit Union
Attn: Payments or Payoffs
6545 Sequence Drive
San Diego, CA 92121

Block a Lost or Stolen Credit/Debit Card

You can block a lost or stolen credit or debit card 24/7 through Internet Branch Self Service or through Touch Tone Teller at (877) 732-2848.

Report Phishing

Please forward any suspicious/fraudulent emails to abuse@sdccu.com. Please use the email request link above for all other non-account related inquiries.

Card Fraud

You may be contacted if we detect suspicious activity on your account. Learn more about the card fraud contact information.