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SDCCU Internet Branch

Enroll in Internet Branch Online and Mobile Banking

Save yourself a trip to the branch or ATM with our convenient eServices. Enrolling is easy and takes just a few minutes. You can enroll via our desktop online banking or in the SDCCU mobile banking app. You will use the same Username and Password for both. You'll need your account number to get started.

ENROLL NOW

Account Number on Check

Find Your SDCCU Account Number

You will need to obtain your account number by looking at your SDCCU checks or by coming into any SDCCU branch. Do not include your account suffix, see the check graphic for details.

 


Let's walk you through the enrollment process!

Primary Account Holder

The SDCCU mobile banking app is available for both iOS and Android devices. Once you have enrolled in Internet Branch, please download the SDCCU app.

Enroll Now

Joint Account Holder

The SDCCU mobile banking app is available for both iOS and Android devices. Once you have enrolled in Internet Branch, please download the SDCCU app.
  
Each account holder will have separate logins. Primary member and joint members will enroll separately with unique usernames and passwords. Joint members can click Sign Up Now under the login box on the homepage.
 

Sign Up Now

Business Accounts

To enroll in Internet Branch online banking for business accounts, follow the instructions for joint account holders in this video. The only difference is instead of inputting the joint account holder's information, you will input the Authorized Signer's information.

Sign Up Now

Forgot Password

Here is a step-by-step tutorial to reset your password.
 

Forgot Password?

If you have questions or concerns, please contact us at (877) 732-2848. Message and data rates may apply.

FAQS

Frequently Asked Questions

  • How do I access the SDCCU mobile banking app?

    Open your device's app store and search SDCCU. You will see the app which features a white tile and a white sailboat on a teal circle and is titled "SDCCU-NEW."

    SDCCU-NEW
     

  • How do I get my one-time passcode sent to my email?

    We currently send one time passcodes through text message or phone call. However, you can forward your text messages to your email if you use a call forwarding and voicemail services like Google Voice or similar services.

  • How much does online banking cost?

    We provide Internet Branch online and mobile banking to our members at no charge. Message and data rates may apply.

  • What do I do if I forgot my username or password?

    Visit sdccu.com/forgot to recover your username or reset your password.

  • What if I don’t know my account number?

    There are a few ways you can obtain your account number.

    First, your account number is on your SDCCU checks. Your account number will be the bottom middle number, without the last 2 digits. For example, if the number on your checks is 000123456790, your account number is 0001234567. See graphic below.

    Second, come into your local SDCCU branch and ask one of our staff to assist you.

    Third, call us at (877) 732-2848.

  • Why do I need a separate username and password from my joint account holders?

    We’ve enhanced the security of our Internet Branch accounts by requiring all users to enroll separately.

  • Why do you need my phone number for online banking?

    Our enhanced authentication service helps to ensure your identity and information is protected. We will send you a one-time passcode via a text or phone call with a passcode that you need to enter. You will see this at
    login and when performing select transactions within online banking.

  • Will text banking be available?

    Yes, you can enroll in text banking in online banking. To enroll in text banking, add your mobile phone number to Internet Branch.

    If you have multiple SDCCU accounts with separate account numbers, you will need to enroll those additional accounts in email alerts and/or MMS text alerts. To set up MMS text alerts, you will need to input your cell phone number followed by your carrier’s gateway address under Phone Number when you enroll for text banking.

    For example, if your phone number is (123) 456-7890 and your carrier is AT&T, you will input the following: 1234567890@mms.att.net.

    • Below is a list of gateway addresses for major US carriers:
      • Alltel: mobile-number@mms.alltelwireless.com
      • AT&T: mobile-number@mms.att.net
      • Boost Mobile: mobile-number@myboostmobile.com
      • Cricket: mobile-number@mms.mycricket.com
      • Metro PCS: mobile-number@mymetropcs.com
      • Project Fi: mobile-number@msg.fi.google.com
      • Republic Wireless: mobile-number@text.republicwireless.com
      • Sprint: mobile-number@pm.sprint.com
      • Straight Talk: mobile-number@mypixmessages.com
      • Ting: mobile-number@message.ting.com
      • T-Mobile: mobile-number@tmomail.com
      • U.S. Cellular: mobile-number@mms.uscc.net
      • Verizon: mobile-number@vzwpix.com
      • Virgin Mobile: mobile-number@vmpix.com


    Message and data rates may apply.

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