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FAQ Video Library


Online Banking Instructional Videos

Have questions about your SDCCU Internet Branch online or mobile banking account? We have answers! Learn how to update your contact information, set up direct deposit and more. These videos will walk you through what you need step-by-step.
Update Your Phone Number SDCCU video

Update Your Phone Number

Safely and securely update all of your contact information within SDCCU Internet Branch online banking. Watch the step-by-step instructions in this video tutorial. Then head over to Internet Branch to update your information.

 

Forgot Password SDCCU video

Forgot Password

Forgot your SDCCU Internet Branch online banking password? No problem! Resetting it is easy. Watch the step-by-step instructions in this video tutorial. Then head over to Internet Branch and click on "Forgot Password".
 

Account Alerts Setup SDCCU video

Account Alerts Setup

Monitor your accounts with ease when you set up SDCCU Account Alerts. You can select from a variety of notification options, including balance alerts, transaction alerts and loan payment due date alerts. Just follow the easy step-by-step instructions in this video. Then head over to Internet Branch to set up SDCCU Account Alerts.

 

Direct Deposit Setup SDCCU video

Direct Deposit Setup

Make getting your money easier when you sign up for SDCCU direct deposit. Follow the easy step-by-step instructions in this video tutorial. Then visit the Direct Deposit page to download the form to have to have your funds sent straight into your SDCCU account every payday.
 

Joint User Enrollment SDCCU video

Joint User Enrollment

Adding a joint user to your account is easy with SDCCU Internet Branch online banking! Watch the step-by-step instructions in this video tutorial. Then head over to Internet Branch to enroll.
 

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