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New Chip Card Declined?

Notify us!

The new EMV debit and credit cards are becoming more and more accepted as retailers are going through the conversion to accept the chip-enhanced cards. In a few instances, the merchant has not correctly configured their machines which results in the card being declined. If you have recently been to a merchant and your SDCCU chip card transaction has been declined in error, please complete the form below so that we can notify Visa® to identify these merchants and help get their machines up and running properly.