New Debit or Credit
Chip Card Declined?
The new EMV debit and credit cards are becoming more and more accepted as retailers are going through the conversion to accept the chip-enhanced cards. In a few instances, the merchant has not correctly configured their machines which results in the card being declined. If you have recently been to a merchant and your SDCCU chip card transaction has been declined in error, please complete the form below so that we can notify Visa® to identify these merchants and help get their machines up and running properly.