Contact SDCCU

SDCCU financial representatives are available to help by phone, email and secure online live chat.

Information Center Hours:
Monday - Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 6 p.m.
Saturday: 9 a.m. to 4 p.m.

View local branch hours.

Live Chat

Live chat allows you to chat online with a SDCCU representative during normal business hours. Just click the Live Chat button to the right, then type your question into the chat box and a SDCCU financial representative will respond in real time via a secure instant message. Your chat session is 128-bit SSL (Secure Socket Layer) encrypted.

Contact Form

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Compliments & Complaints

We welcome your feedback as we strive to provide you with WOW service. Please send all compliments & complaints to:
PO Box 261209
Attn: Compliments & Complaints
San Diego, CA 92196-1209


Please DO NOT send your personal or account information via this link or standard email. For account specific inquiries, log into Internet Branch online banking and click Send Us A Message under Related Links.

Secure Email
Did you receive a Secure Email notification from SDCCU? We are using an email encryption tool to enhance security and protect information. Email encryption is the best way to secure confidential emails. Opening an encrypted email is easy and you don’t need any special tools to do it. Learn more about unlocking a secure email


(877) 732-2848
From outside the U.S.: (858) 453-2112


For deposits, loan payments or payoffs, remit to:
San Diego County Credit Union
Attn: Deposits, Payments or Payoffs
P.O. Box 269040
San Diego, CA 92196-9040

For payments or payoffs delivered by FedEx/UPS, remit to:
San Diego County Credit Union
Attn: Payments or Payoffs
6545 Sequence Drive
San Diego, CA 92121

Block a Lost or Stolen Credit/Debit Card

You can block a lost or stolen credit or debit card 24/7 through Internet Branch Self Service or through TalkTone Teller® at (877) 732-2848.

Report Phishing

Please forward any suspicious/fraudulent emails to Please use the email request link above for all other non-account related inquiries. 

Card Fraud

You may be contacted if we detect suspicious activity on your account. Learn more about the card fraud contact information.

Why People Love Us

SDCCU Reviews

"I love banking with SDCCU. The level of customer service is excellent. No matter what branch I've stepped into, I'm welcomed and greeted and I leave with a sense that we are important to them. Free checking and great service! " Joan S., San DiegoMember since 1999

San Diego County Credit Union® was founded on the principle that people come first and profits second. This forward-thinking approach in the banking industry has propelled SDCCU® to become San Diego’s BEST Credit Union and largest locally-owned financial institution. SDCCU provides breakthrough banking products that meet the demands of today’s lifestyle and delivers banking services that save customers money. SDCCU serves customers nationwide with 30,000 surcharge-FREE CO-OP ATMs and 43 branch locations in San Diego, Riverside and Orange counties. Open an account today.

If you are using a screen reader to access this website and
having difficulties, please contact us at (877) 732-2848.

30,000 surcharge-FREE ATMs

30,000 Surcharge-FREE ATMs

Access your money anywhere with 30,000 surcharge-FREE co-op ATMs nationwide.
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5/5 ARM

No Closing Costs

5/5 ARM Home Loan
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Auto Buying Service

Let SDCCU Do The Work!

You provide the details of the car you want and we'll locate it, negotiate the price and coordinate delivery for you – at no cost.
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1% Cash Back!

Apply for a SDCCU Cash Rewards Visa card to earn unlimited 1% cash back.
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Check. Snap. Deposit.

SDCCU Mobile Deposit

Deposit checks from your smart phone in real time.
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